FAQ

We'll pack and ship your order within 3 business days! Once it's on the way, domestic delivery takes about 3-5 days. Shopping from abroad? International shipping usually takes 7-14 days depending on where you are.
Please note that all sales are final, and we are unable to offer exchanges. However, your satisfaction is our priority! If your order arrives damaged or incorrect, please reach out to us within 7 days of delivery with photos, and we'll gladly arrange a return or refund. We cannot accept returns for fit, sizing, change of mind, or sale items. Not sure about your size? Drop us a message before ordering—we'd love to help you find the perfect fit!
Check out the detailed size guide on each product page! As a general rule of thumb, our outfits fit the following plush sizes: 4 inch - Bag Charms / Keychains 6 inch - Small Plushies 10 inch - Medium Plushies 14 inch - Large Plushies 16 inch - Huge Plushies Still scratching your head? Shoot us a message and we'll happily help you measure your plush companion!
Yes! We currently ship to the following destinations: • Australia & Canada • United Kingdom & Ireland • Germany, the Netherlands, & Sweden Note: All eligible regions will be displayed at checkout. If your country isn't listed yet, please reach out to hello@mimiplushoutfits.com and we'll see what we can do for you.
Yes, please keep in mind that international orders may be subject to customs duties, VAT, or import taxes once they reach your country. As these charges are determined by your local government, they are not included in our product prices or shipping fees and will be the responsibility of the customer.

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